Technology assessment to ensure you get the tools that’ll support your business objectives
Implementation support including connections to e-commerce platform, CMS and more
Tailored configuration based on your business model, processes and needs
Ongoing optimizations to ensure you get the most value out of your CRM investment
Benefits of Working with Avensia
Your End-to-End CRM Partner
Best-of-breed solutions
We’ve partnered with the leaders in the industry to ensure you get top notch tech support.
Strategic and tactical expertise
Our CRM and loyalty specialists help you with everything from business models to segmentation and automation rules.
End-to-end CRM support
From implementing and connecting the CRM to building personalized, automated campaigns – we’ve got you covered.
Long-term partner
We deliver value beyond projects and stick around for ongoing optimizations and support as your business grows.
Some of Our Successful Customers:
Better Customer Experiences with CRM
The quality of your customer data and CRM solution will dictate your ability to deliver excellent customer experiences. Because when you have a complete view of your customer and their interactions with your brand, you’ll be able to communicate the most relevant messages, at the right place in the right time. That’s what makes customers want to come back to your store.
With a Solid CRM and The Right Configurations, You Can:
- Define customer segments
- Identify buying patterns
- Personalize offers and messages
- Automate communication based on triggers and behavioral data
- Provide better customer service
- Stay relevant in the mind of your customer
- Improve retention and overall loyalty to your brand
Digitize Leads and Sales Processes in B2B
In a B2B environment the CRM is a critical tool in the leads and sales process. With a powerful CRM solution, you can gather all data about your leads and customers to ensure your sales team focus on the right activities. The ones that’ll accelerate leads through the funnel and drive bottom line results.
With a CRM Solution Tailored for B2B Processes, You Can:
- Drive efficiency throughout the entire sales process
- Align marketing and sales activities
- Boost inbound lead generation
- Provide relevant communication in all touchpoints
- Get a 360-degree view of your leads and customers
Voyado
Voyado’s customer experience cloud platform is designed for retailers. And most importantly, for the demanding retail consumers. It’s a multichannel marketing platform that allows you to act on data insights to create personalized journeys that your customers will love.
From customer data collection and segmentation to relevant communication and shopping experiences in a single platform, Voyado helps you unlock great growth opportunities.
Hubspot
Tailored for the B2B market Hubspot acts as a single source of truth CRM solution – with the customer at the centre. You'll get all data, tools & CRM-features in one place to support efficient marketing, sales and customer service.
With Hubspot connected to your e-commerce platform you can boost inbound lead generation, align sales and marketing activities and deliver excellent customer experiences across channels and touchpoints.
