With Avensia you'll get:

Access to market-leading expertise within a wide range of domains and deep retail knowledge

Tailored strategy supporting your unique business model and objectives

Technology recommendations to ensure data, customer and product flows are integrated

Change management including staff training and interim support to ensure efficient implementation

Benefits of Working with Avensia

Join the Winners in Modern Commerce

20+ years of experience

We’ve helped some of the industry winners on their journey to success

Omnichannel best practices

We know the challenges of omnichannel, and how to turn these into business opportunities

Deep domain expertise

Our team includes experts in business development, analytics, loyalty, information management and more

Long-term partner

We deliver value beyond projects and stay with you for ongoing optimizations in the long run

Create Omnichannel Harmony

You may recognize tangible omnichannel outputs like click-and-collect and curbside pick-up. Behind the scenes, a good omnichannel strategy is fundamentally about connecting multiple channels. Yet it’s also about optimizing each channel so that you’re playing to its strengths.

Most importantly, your omnichannel commerce strategy should remove friction in customer shopping journeys – creating harmony, business efficiencies, and great customer experiences.

Whether your business is moving into online marketplaces, launching a B2B e-commerce site, exploring digital in-store solutions or want to learn about the latest retail trends – we can help.

Get in touch to discuss your business needs

Setting You Up for Omnichannel Success

For any omnichannel commerce strategy, we start by unifying the data you need to share across channels. Connecting the dots between all customer touchpoints is key to provide a seamless customer experience. From there, we recommend the activities and technology tools to help you achieve your omnichannel business objectives.

Omnichannel projects vary in scale and approach depending on your needs. Our commerce consulting services include:

Customer behavior research, data and analysis
Business review and recommendations
Technical architecture review
Roadmap and prioritizing
Change management and training
Interim support
Best practice and innovation
Retail trends analysis

What is Omnichannel Experience?

Omnichannel is all about removing friction in customer shopping journeys – creating harmony, business benefits, and great customer experiences, wherever the customer chooses to interact with your business.

The physical retail store isn’t the center of your customers’ retail shopping journey anymore. It’s now the customers themselves who are the center of that journey.

Digital innovation is driving personal choice in retail. Your customers now have a huge amount of choice about where and how they shop and engage with brands.

Consistent and compelling customer experiences across every channel and touchpoint is key. That means you have to implement and utilize omnichannel strategies and connected technology to be successful.

That's where we come in.

Avensia’s omnichannel strategies and solutions connect your physical stores seamlessly to your digital ecosystem. We help you get the most value and revenue out of each and every one of your sales channels.

The Future of Retail

Virtual Retail Safari

Explore the latest and most innovative retail concepts from around the world. This interactive experience is designed to inspire and educate, providing with the insights and inspiration. 

Let’s Build Your Omnichannel Commerce Strategy

Offer connected and consistent buying experiences. Let your customers interact with your brand where and when they want. And leverage data insights to serve them with the most relevant offers at the right time and place. Welcome to omnichannel harmony.

Leverage Omnichannel Expertise